Dr. Faye Miller is an information scientist who studies how people interact with and experience many different forms of information and knowledge – both the visible and the invisible! The goal of her research is to gain a better understanding and increased empathy for various human experiences associated with interacting with information for learning. This can allow us to design more effective environments, such as in education, health, communications, and other areas of life.

Faye is also Lecturer/Convenor for Information and Knowledge Studies (Professional Practice and Research Projects) and Managing Contemporary Information Practices in the Master of Information Studies (Online) course, University of Canberra.

Faye holds a PhD in Information Ecology (QUT), a Masters degree in Information and Knowledge Management and a Bachelor degree in History, Psychology and English Literature (including media/film studies and screenwriting). Faye is currently completing a Graduate Certificate in Tertiary Education (Higher Education Academy UK accredited). She has also recently completed the Advanced Leadership in Higher Education Program at the Australian School of Management and University of Melbourne.

She has published articles in leading academic journals such as Journal of Documentation (UK), Journal of Further and Higher Education (UK), Library and Information Science Research (US), Journal for Education in Library and Information Science (US), Evidence Based Library and Information Practice (Canada) and Australian Academic and Research Libraries, as well as popular international media, research and industry websites such as The Conversation, Global Ethnographic and Boxes and Arrows, San Francisco.

Over 14 years, Faye has been supporting, developing and leading a variety of social research projects within the global higher education sector and collaborating with external clients from public and private sectors. Her PhD completed at Queensland University of Technology in 2014, explored how early career academics experience information use for building social networks towards professional and personal growth and development.

Since 2014, Faye has been Founding Editor and Director of the interdisciplinary open access publication Flow Experiences (formerly XD: Experience Design).