Dr. Faye Miller

I am an interdisciplinary specialist in qualitative research design and data analysis, model development and communicating insights generated from data analysis to a variety of audiences. Over ten years I have established international expertise as an information scientist.

I am regularly invited as a peer reviewer, consultant and partner in research, industry and media projects, guest speaker and also collaboration facilitator for many projects within and outside of my industry and discipline.

I have worked and collaborated with organisations such as Harvard University’s Berkman Klein Center for Internet and Society, University of Massachusetts, San Jose State University, Stony Brook University, New York, Doshisha University, Kyoto, Japan, University of Canberra, Queensland University of Technology, University of Southern Queensland, Australian National University, Charles Sturt University,  Australian Parliamentary Library and Research Branch, Australian Council of Learned Academies, Organisation for Identity and Cultural Development, Reddit Inc,  and the International Documentary Association, Los Angeles.

In my career I have used a range of qualitative methods such as grounded theory, autoethnography and audiovisual methods such as filmmaking to gain a better understanding and increased empathy for various human experiences associated with technologies. Qualitative methodologies can also facilitate designing more sustainable and ethical products and innovative solutions for problems within sectors such as social media, business, entertainment, education, health and also in everyday life.

I am currently Convenor and Teaching Fellow for Information and Knowledge Studies (Professional Practice and Research Projects) and Managing Contemporary Information Practices in the Master of Information Studies (Online) course, University of Canberra.

I hold a PhD in Information Ecology (QUT), a Masters degree in Information and Knowledge Management and a Bachelor degree in History, Psychology and English Literature (including media/film studies and screenwriting). I am currently completing a Graduate Certificate in Tertiary Education (Higher Education Academy accredited). I  recently completed the Advanced Leadership in Higher Education Program at the Australian School of Management and University of Melbourne.

I have had numerous articles published in leading academic journals such as Journal of Documentation (UK), Information Research (UK), Journal of Further and Higher Education (UK), Library and Information Science Research (US), Journal for Education in Library and Information Science (US), Evidence Based Library and Information Practice (Canada) and Australian Academic and Research Libraries, as well as popular international media, research and industry websites such as The Conversation, Global Ethnographic and Boxes and Arrows, San Francisco.

My first scholarly book is Producing Shared Understanding for Digital and Social Innovation to be published by Palgrave Macmillan in mid- 2020.

Professional Memberships

Association of Internet Researchers

International Documentary Association